Who took the survey?

Here’s the breakdown.

Survey respondents are carefully qualified to ensure that they represent a wide cross section of businesses and are closely involved in law firm engagement decisions.

The Buyers

104 buyers of legal services for their organizations

50%

36%

14%

Sole decision-makers

Share decision-making with others

Provide significant input into decisions

104 buyers of legal services for their organizations

50%

36%

14%

Sole decision-makers

Share decision-making with others

Provide significant input into decisions

Experience buying legal services

24%

57%

18%

1%

1–5 years

6–10 years

11–20 years

More than 20 years

Experience buying legal services

24%

57%

18%

1%

1–5 years

6–10 years

11–20 years

More than 20 years

Title

11%

12%

11%

13%

20%

14%

16%

3%

General Counsel

Chief Legal Counsel

Assistant/Associate/Deputy GC

Assistant/Associate/Deputy Legal Counsel

Director of Litigation

Chief Compliance Officer

(Sr.) Vice President

Others

Title

12%

13%

11%

13%

20%

14%

16%

3%

General Counsel
Chief Legal Counsel
Assistant/Associate/Deputy GC
Assistant/Associate/Deputy Legal Counsel
Director of Litigation
Chief Compliance Officer
(Sr.) Vice President
Other

Types of outside legal services

73%

69%

67%

61%

57%

56%

Cybersecurity & ransomware protection

Litigation

Business transactions

Labor & employment

IP

Regulatory

Types of outside legal services

73%

69%

67%

61%

57%

56%

Cybersecurity & ransomware protection
Litigation
Business transactions
Labor & employment
IP
Regulatory

The Companies

Company revenue

16%

37%

39%

8%

$500 million or more

$250–499 million

$100–249 million

$50–99 million

Company revenue

16%

38%

39%

8%

$500 million or more
$250–499 million
$100–249 million
$50–99 million

Region

24%

22%

19%

13%

10%

7%

5%

Southern

Mid-Atlantic

Southwest

Midwest

West Coast

Rocky Mountains

New England

Region

24%

22%

19%

14%

10%

7%

5%

Southern
Mid-Atlantic
Southwest
Midwest
West Coast
Rocky Mountains
New England

Industry

14%

13%

11%

10%

9%

7%

7%

29%

Manufacturing & Industrials

Technology

Insurance

Financial Services & Fintech (including Cybercurrency)

Banking

Consumer Goods & Retail

Healthcare

Others (14 less than 5% each)

Industry

14%

13%

11%

10%

9%

7%

7%

29%

Manufacturing & Industrials
Technology
Insurance
Financial Services & Fintech
Banking
Consumer Goods & Retail
Healthcare
Others (14 less than 5% each)

Number of attorneys in in-house legal department

2%

27%

49%

16%

6%

1

2–5

6–20

21–50

Over 50

Number of attorneys in in-house legal department

2%

27%

49%

16%

6%

1
2-5
6-20
21-50
Over 50